Shipping policy
At Terravida Outdoor, we strive to provide fast and reliable shipping to our customers. Here is an overview of our shipping policy:
- Shipping rates: Our shipping rates are based on the size, weight, and destination of your order. You can view the shipping rate for your order by adding items to your cart and entering your shipping address.
- Delivery time: Most orders will be shipped within 4 business days of being placed. Delivery time will vary based on your location and the shipping method you choose.
- Shipping methods: We offer a variety of shipping methods, including standard ground shipping, expedited shipping by request. As well as white glove delivery. The available shipping methods for your order will be displayed at checkout.
- Signature required: For orders over $1,000, we may require a signature upon delivery. If you are not available to sign for your package, the carrier may leave it at your door or with a neighbor.
- International shipping: We currently do not offer international shipping.
- Shipping to multiple addresses: We are unable to split an order and ship to multiple addresses at this time.
- Tracking: You will receive a tracking number via email when your order is shipped. You can track your package by clicking on the tracking link provided in the email or by logging into your account on our website.
- Damaged or defective items: If you receive a damaged or defective item, please contact our customer service team immediately. We will provide you with instructions on how to return the item and will cover the cost of shipping.
Thank you for choosing Terravida Outdoor for your outdoor furniture needs. We hope you are completely satisfied with your purchase.
- gmail access ( Google analytics/tracking)
1) can use Tainoor’s login whonsetup analytics/tracking
2) I can create a new email for access just need an email address to send login details to.
